Office of the City Administrator

General Services Agency
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City Administrator Naomi M. Kelly

The City Administrator’s Office is strongly committed to ensuring efficient and effective government services, increasing the City’s safety and resiliency, strengthening the local economy, supporting equity and inclusion, and optimizing the City’s capital planning and infrastructure.

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City Services

  • customer service

    311 Customer Service

    311 provides prompt, courteous, and professional customer service over the phone and online 24 hours a day to residents, visitors, and businesses seeking general information and government services.

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    County Clerk

    The County Clerk issues marriage licenses and municipal ID cards, performs civil ceremonies, and registers, certifies, and maintains records for domestic partnerships, notary publics, and vital records.

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  • Resilience and Planning

    Resilience and Planning

    The Office of Resilience and Capital Planning develops policies for disaster mitigation, conducts public outreach and education, implements seismic safety laws, and coordinates seismic retrofit financing programs.

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  • City Hall Events

    City Hall Events

    City Hall Events Office licenses all private rentals in the building and coordinates rental space for a wide variety of events, including weddings, galas, receptions, dinners and celebrations.

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    Civic Engagement 

    Office of Civic Engagement and Immigrant Affairs promotes civic participation and inclusive policies that improve the lives of San Francisco’s residents, especially underserved and vulnerable immigrant communities.

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  • Office of Cannabis

    Office of Cannabis

    The Office of Cannabis coordinates with other City departments to review cannabis business license applications and ensure compliance with applicable laws and regulations.

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News and Updates

  • Transbay

    Earthquake Safety

    City Administrator Naomi Kelly is working to make tall buildings safer. Read the story in the New York Times.

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  • Grants for the Arts

    Grants for the Arts

    Matthew Goudeau is helping arts groups thrive in San Francisco.

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  • Workers Rights

    Workers’ Rights

    San Francisco is the first major City to have a $15 an hour minimum wage.

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