Office of the City Administrator

City Administrator Carmen Chu

The City Administrator’s Office is strongly committed to ensuring efficient and effective government services, increasing the City’s safety and resiliency, strengthening the local economy, supporting equity and inclusion, and optimizing the City’s capital planning and infrastructure.

COVID-19 Information

Get the latest updates and learn about what the City is doing in response to and to prepare for COVID-19.

Learn More Mayoral Declarations COVID-19 Health Orders City Administrator Memos & Guidance COVID-19 Data Tracker

Racial Equity Action Plan

In 2019, Mayor London Breed signed racial equity legislation mandating the development of a city-wide racial equity framework and the creation of the Office of Racial Equity. As part of this legislation, each department was required to create a Racial Equity Action Plan using a template and guidance provided by the Office of Racial Equity. The Office of the City Administrator created a Racial Equity Action Plan covering its 25 departments and divisions, while the Department of Technology and Public Works created their own plans.

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City Services

311 Customer Service

311 provides prompt, courteous, and professional customer service over the phone and online 24 hours a day to residents, visitors, and businesses seeking general information and government services.
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County Clerk

The County Clerk issues marriage licenses and municipal ID cards, performs civil ceremonies, and registers, certifies, and maintains records for domestic partnerships, notary publics, and vital records.
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Resilience and Planning

The Office of Resilience and Capital Planning develops policies for disaster mitigation, conducts public outreach and education, implements seismic safety laws, and coordinates seismic retrofit financing programs.
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City Hall Events

City Hall Events Office licenses all private rentals in the building and coordinates rental space for a wide variety of events, including weddings, galas, receptions, dinners and celebrations.
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Civic Engagement

Office of Civic Engagement and Immigrant Affairs promotes civic participation and inclusive policies that improve the lives of San Francisco’s residents, especially underserved and vulnerable immigrant communities.
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Office of Cannabis

The Office of Cannabis coordinates with other City departments to review cannabis business license applications and ensure compliance with applicable laws and regulations.
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News and Updates

11/16/20 Regulations - Chapter 6 Safety Evaluation Procedures. Get the facts

6/16/20 Ambulatory Care and Healing Arts Directive Get the facts

6/16/20 Direcitve 2020-20 - Table of Risk Categories Get the facts

6/15/20 Directive 2020-09c Amendment Re Dental Procedures Get the facts

6/11/20 Directive 2020-16 Re Outdoor Dining + Best Practices + Exhibits Get the facts

6/11/20 Health Officer Order C19-07e (updated) - Shelter in Place Get the facts

6/05/20 Final Summer Camp Directive Get the facts

6/05/20 Final Directive 2020-15 ReTennis and Golf Get the facts

6/05/20 Final Childcare Provider Directive Get the facts

6/01/20 Health Officer Order C19-07e (updated) - Shelter in Place Get the facts

6/01/20 Directive 2020-10b Re Curbside Pickup Low Contact Services Get the facts

5/28/20 Order No C19-12b Requiring Face Coverings Get the facts

5/26/20 Revised Order C19-06b Limiting Visitors to Hospitals Get the facts

5/26/20 Directive 2020-014 Childcare Provider Directive Get the facts

5/26/20 Directive 2020-013 Summer Camp Directive Get the facts

5/15/20 Directive 2020-08 Re Elective Surgeries Get the facts

5/15/20 Directive 2020-09 Re Dental Procedures Get the facts

5/15/20 Order C19-08b Elective Surgeries Routine Appointments Get the facts

5/08/20 Directive 2020-05 Directive Regarding Food Preparation Take Out and Delivery Get the facts

5/08/20 Directive 2020-06 Directive Regarding Delivery Services Get the facts

5/08/20 Directive 2020-07 Directive Regarding Grocery Stores Pharmacies and Farmers Markets Get the facts

5/08/20 Directive 2020-07 Fillable Form For Pharmacies Grocers Farmers Markets And Hardware Stores Get the facts

5/08/20 Directive 2020-06 Fillable Form For Delivery - Related Essential Businesses Get the facts

5/08/20 Directive 2020-05 Fillable Form for Food Pickup And Delivery Get the facts

5/08/20 Order No C19-13 SNF Testing Cooperation and Reporting Get the facts

5/05/20 Directive No 2020-04 Public Works Construction Safety Protocols Directive Get the facts

5/04/20 Directive No 2020-02b Blanket Quarantine Directive Get the facts

5/04/20 Directive No 2020-03b Blanket Isolation Directive Get the facts

4/29/20 Health Officer Order C19 - 07c - Shelter in Place Get the facts

4/29/20 Bay Area Health Officer Indicators Get the facts

4/29/20 Appendix A C19 - 07c - Social Distancing Protocol Fillable Form Get the facts

4/29/20 Appendix A - Social Distancing Protocol - Additional Information Get the facts

4/17/20 Order No. C19 - 12 Requiring Face Covering Get the facts

4/2/20 Order No.C19 - 07b Guidance for Construction Related Essential Businesses Get the facts

4/1/20 Construction Field Safety Guidelines Get the facts

3/31/20 Updated Shelter in Place Order of the Health Officer C19-07b Get the facts

3/31/20 Appendix A - Social Distancing Protocol Get the facts

3/24/20 Order of the Health Officer C19-10 Get the facts

3/18/20 Order C19 - 09 Limitations on Residential Facility Visitors Get the facts

3/17/20 Order C19 - 08 Prohibiting Elective Surgery Get the facts

3/16/20 Order C19-07 Shelter in Place Get the facts

3/13/20 Order C19-06 Limitations on Hospital Visitors Get the facts

3/13/20 Order of the Health Officer No. C19-05 (revised) Get the facts

3/13/20 Public Health Recommendations (revised) Get the facts

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Office of the City Administrator

Office of the City Administrator

City Administrator Carmen Chu

COVID-19 Information

Racial Equity Action Plan

City Services

311 Customer Service

County Clerk

Resilience and Planning

City Hall Events

Civic Engagement

Office of Cannabis

News and Updates