Office of the City Administrator
City Administrator Carmen Chu
The City Administrator’s Office is strongly committed to ensuring efficient and effective government services, increasing the City’s safety and resiliency, strengthening the local economy, supporting equity and inclusion, and optimizing the City’s capital planning and infrastructure.
Racial Equity Action Plan
In 2019, Mayor London Breed signed racial equity legislation mandating the development of a city-wide racial equity framework and the creation of the Office of Racial Equity. As part of this legislation, each department was required to create a Racial Equity Action Plan using a template and guidance provided by the Office of Racial Equity. The Office of the City Administrator created a Racial Equity Action Plan covering its 25 departments and divisions, while the Department of Technology and Public Works created their own plans.
311 Customer Service
311 provides prompt, courteous, and professional customer service over the phone and online 24 hours a day to residents, visitors, and businesses seeking general information and government services.Learn more >
The County Clerk issues marriage licenses and municipal ID cards, performs civil ceremonies, and registers, certifies, and maintains records for domestic partnerships, notary publics, and vital records.Learn more >
Resilience and Planning
The Office of Resilience and Capital Planning develops policies for disaster mitigation, conducts public outreach and education, implements seismic safety laws, and coordinates seismic retrofit financing programs.Learn more >
City Hall Events
City Hall Events Office licenses all private rentals in the building and coordinates rental space for a wide variety of events, including weddings, galas, receptions, dinners and celebrations.Learn more >
Office of Civic Engagement and Immigrant Affairs promotes civic participation and inclusive policies that improve the lives of San Francisco’s residents, especially underserved and vulnerable immigrant communities.Learn more >
Office of Cannabis
The Office of Cannabis coordinates with other City departments to review cannabis business license applications and ensure compliance with applicable laws and regulations.Learn more >